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Job Detail |
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Quality Assurance Specialist - Abilene TX
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| Job Type : |
Full Time |
| Location: |
Abilene |
| Job Description : |
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| Minimum Requirements (Education, Experience): Graduation from an accredited four-year college or university with major course work in child development or a closely related field OR graduation from an accredited four-year college or university and a minimum of one-year full-time work experience in child development, childcare programs, customer service, or social service work, OR high school diploma or equivalent with a minimum of three years work experience in a CCPO support position. Computer proficiency required as well as good written and verbal communication skills.
Job Responsibilities: Responsible for developing appropriate monitoring instruments to accurately measure desired variables and/or results. Create monitoring schedules to track cases from intake through the payment process. Coordinate with CCPO Director regarding monitoring for Program Services staff activities. Monitor data integrity throughout the program. Analyze compliance with CCPO policies and procedures and provide information for assessing training needs. Assist with internal and external audits as required. Responsible for assisting management personnel with the development of training plans for continued staff development. Monitor activities relating to the operational units of the CCPO program. Other related duties as assigned.
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