Child Care Associates Privacy Policy for Electronic Communications, Messaging, and Data Practices
Effective Date: June 1, 2026
Organization Name: Child Care Associates
Website: childcareassociates.org
1. Introduction
Child Care Associates (“CCA”) is committed to protecting the privacy and security of the individuals and families we serve. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information obtained through our published web-based forms and other website applications. We collect and use personal information only as necessary to support our programs and operations, including childcare services, early learning programs, and related family support services and operations. This policy applies to job applicants, employees, programs, volunteers, interns, contractors, and independent contractors. We do not release information to external third parties unless required by law or necessary to provide services through trusted partners and service providers.
2. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- • Name
- • Email address
- • Phone number
- • Mailing address
- • Child care service inquiries or application information
- • Appointment or tour request details
We may also collect limited technical information automatically when you visit our website, such as:
- • IP address
- • Browser type
- • Device information
- • Pages visited
3. How We Use Your Information
We use personal information for the following purposes:
- • To respond to service inquiries and requests
- • To communicate with families regarding services, applications, or enrollment
- • To provide information necessary to assist parents with applications and next steps
- • To schedule and confirm appointments
- • To send SMS messages for service-related communications as described in Section 4 below
- • To improve our website and services
We do not use personal information for commercial marketing or sales.You may opt out of non-essential email communications at any time by contacting us using the information provided below.
4. SMS Communications
4.1. Purpose of SMS Messaging
If you provide your mobile phone number and consent, CCA may send SMS (text) messages for:
- • Confirming scheduled child care appointments or tours
- • Sending reminders or updates related to appointments
- • Program updates and service-related communications
- • Invitations to events and opportunities related to CCA services
These messages are for informational and service-related purposes only and not for marketing.
4.2. Phone Number Collection and Use
We collect your phone number when you:
- • Provide it through our web-based forms
- • Submit it during appointment scheduling
- • Opt in to receive SMS communications
We use your phone number solely for the purposes described in this section and do not sell or share it with third parties for their marketing purposes.
4.3. Consent and Opt-In Process
By providing your phone number through a web form or other communication channel and checking the opt-in box or otherwise indicating your consent, you agree to receive SMS messages related to your request. Your consent is voluntary, and you may decline to provide your phone number or opt-in to SMS communications without affecting your ability to receive our services through other channels.
4.4. Message Frequency and Rates
- • Message frequency varies based on your interaction with our services and may include appointment reminders, program updates, and service-related notifications.
- • Message and data rates may apply depending on your mobile carrier’s plan.
- • CCA does not charge for SMS messages, but standard messaging rates from your carrier willapply.
4.5. Opt-Out Instructions
You may opt out of SMS communications at any time by:
- • Replying STOP to any message you receive from us
- • Contacting us directly using the Contact information provided in Section 13
Once you opt out, you will receive a confirmation message, and we will not send you further SMS messages unless you opt back in.
4.6. Revoking Consent
You may revoke your consent to receive SMS messages at any time using the opt-out methods described above. Revoking consent will not affect the lawfulness of proceeding based on consent before its withdrawal.
4.7. SMS Service Providers
We work with third-party SMS service providers to deliver text messages to you. These service providers are contractually obligated to:
- • Use your phone number only to provide SMS services on our behalf
- • Maintain appropriate security measures to protect your information
- • Not use your information for their own purposes
4.8. Data Retention for SMS
We retain your phone number and SMS communication records only as long as necessary to fulfill the purposes described in this policy or as required by law. When you opt out, we will retain a record of your opt-out preference to honor your request.
4.9. Security of SMS Data
We implement reasonable security measures to protect your phone number and SMS-related data from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure.
5. Email Communications
CCA may use your email address to:
- • Respond to inquiries
- • Provide requested information about services
- • Assist with applications or enrollment processes
We do not send unsolicited marketing emails.
You may opt out of non-essential communications by contacting us directly.
6. Data Sharing and Disclosure
Child Care Associates values your privacy:
- • We do not sell, rent, or trade personal information.
- • We do not share personal information with third parties for marketing purposes.
We may disclose information only as needed to:
- • Comply with applicable laws and regulations
- • Protect the rights, safety, and integrity of our organization and community
- • Work with trusted service providers who support our operations, including SMS serviceproviders, with appropriate contractual safeguards
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.
8. Data Retention
We retain personal information only as long as necessary to:
- • Fulfill the purpose for which it was collected
- • Comply with legal, regulatory, or operational obligations
9. Your Privacy Rights
Depending on your location, you may have the right to:
- • Request access to your personal information
- • Request corrections• Request deletion of your data
- • Opt out of certain uses of your personal information
To exercise these rights, please contact us using the information provided in Section 13.
10. Children’s Privacy
CCA serves families and children; however, information submitted through our website is expected to be provided by parents or legal guardians. We do not knowingly collect personal information directly from children under the age of 18 without appropriate parental or guardian consent.
11. External Links
Our website may contain links to third-party websites. CCA is not responsible for the privacy practices of those external sites.
12. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
13. Contact Information
Child Care Associates
3000 E Belknap St.
Fort Worth, TX 76111
+1 817-838-0055